Does Apple help iPhone thieves? | Broadband News

Ever heard your friend with an iPhone boasting about the ease with which he gets a replacement from an Apple support outlet? He is not boasting. Apple is very generous in providing easy, on the spot replacements or discount on a new unit, if a broken iPhone under warranty is brought to service.

Well, the twist of the story is that thieves are making a good use of this generosity, since Apple doesn’t care who brings the phone, and only checks if it is still under warranty. Seems the phone is more attached to warranty than the original owner.

The case is making a furor among the iPhone users, as iPhones are a major target of smartphone snatchers in the US. According to NYPD, 70 percent of all phones snatched at subways and streets are iPhones.

Making most of the service policy of Apple, thieves are approaching the stores at least to get a discounted device, which they sell for a better price to someone else, making some quick bucks.

There are instances, where iPhone users, like MIT student Kayla Menard, who found an email from Apple support that her phone was repaired. Though she ran to the support store, she found them helpless.